Privacy policy

Mango Valley is a boutique hotel located in Grecia, Alajuela Province, Costa Rica. We are responsible for processing the personal data we collect through our website, email, WhatsApp, and booking processes.

We may collect information you provide directly, such as your name, email address, phone number, stay dates, room preferences, and messages sent through forms, email, or WhatsApp.

If you subscribe to our newsletter, we store your email address to send you updates about Mango Valley. You may unsubscribe at any time.

When you browse our site, we may collect basic technical data such as browser type, preferred language, and pages visited in order to improve the website experience.

We use your data to manage reservations, respond to inquiries, send confirmations, improve our services, and, if authorized, share promotional communications.

We do not sell or rent your personal information to third parties for commercial purposes.

Reservations may be processed through third-party platforms, such as our online booking engine. Those providers may collect and process data under their own privacy policies.

We only share the information necessary to complete your stay or provide assistance.

Our site may use cookies or browser local storage to remember preferences such as your selected language. You can manage or delete these preferences through your browser settings.

We retain your data only for as long as necessary for the purposes described in this policy or as required by applicable law.

We apply reasonable measures to protect your information, though no online system can guarantee absolute security.

You may request access to, correction of, or deletion of your personal data, as well as withdraw consent for commercial communications.

To exercise these rights, contact us at info@mangovalley.com.

We may update this policy from time to time. We will publish the current version on this page and indicate the date of the last update.